ISO 9001 Navigator Pro™

Quality management system guidance

ISO Navigator Pro

Practical knowledge and expert guidance, ISO Navigator Pro™ is a free browser-based resource that gives you instant access to the quality management system knowledge you need.

Access multiple guidance interpretations, across different departments and offices, ideal for employees working remotely.

Planning 


          
5.0 Leadership

          
Make sure you have  Top management’s commitment before continuing the implementation project. Be sure that Top management are solidly behind implementation of the management system because without that commitment, the implementation process becomes almost impossible. 

          
    
            
  • Demonstrate leadership by encouraging positive commitment and providing direction. Ensure processes exist to achieve customer satisfaction.
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  • Ensure that any changes in context, or interested party requirements are reflected in commitments written in the quality management system policy.
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  • Develop and communicate an organization chart and job descriptions to define roles, responsibilities and authorities.          
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How to apply the latest quality management principles

          
The latest and current quality management principles (QMPs), stated in ISO 9000:2015, are intended to provide the foundation by which any organization can continually improve its performance. 

          
You can learn to apply the latest quality management principles in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle.

          
Want to know more?

          
          
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Free PDCA guidance

          
 ISO Navigator™ is our FREE online training tool that shows you  how to apply the principles of PDCA to your operations. We also offer many  helpful templates  that get you on the road to documenting your management system,  please visit the  download page.