ISO 9001:2008

ISO Navigator

The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.

This guidance has been superseded by ISO 9000:2015. You can learn to apply the latest quality management principles in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle. If you want to see a comparison matrix that correlates the requirements of ISO 9001:2008 to the revised requirements of ISO 9001:2015, please click here to begin comparing.

If you are looking for more up-to-date guidance on current quality, environmental and health and safety management systems for ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.

Interpreting principles and requirements

ISO Navigator

With over 80 separate screens explaining ISO 9000:2005 and ISO 9001:2008; you can use the simple menus to navigate the complex requirements from your desktop, laptop or tablet, via your browser. The database divides ISO 9000 and ISO 9001 into four sections, Plan, Do, Check and Act:

Plan - Criteria & Methods

Define the criteria and methods needed to ensure that both the operation and control of your processes are effective. This is often implemented using stated objectives, work instructions or procedures as required for consistent process output. This is the 'Plan' part of the PDCA process.

PLAN
 

Do - Availability of Resources

Ensure the availability of resources and information necessary to support the operation and monitoring of your processes. This may be through management review or other methods that define resource requirements. This is the 'Do' part of the PDCA process.

DO
 

Check - Monitor, Measure & Analyze

All identified processes must be subject to the requirements of monitoring, measurement and analysis. The methods employed and the timing of such analysis should be based upon priorities established by the organization. This is the 'Check' part of the PDCA process. Monitor, measure and analyse process performance.

CHECK
 

Act - Implement Actions

Implement actions necessary to achieve the planned results, and for the continual improvement of those processes. Auditors will expect to see evidence that corrective action is taken when measurable objectives fall below target or a defined action level. This is the 'Act' part of the PDCA process

ACT
 

The page menu then sub divides each section into Principles, Base Clauses and Requirements:

ISO 9000 Quality Principles
ISO 9001 Bases Clauses
ISO 9001 Requirements
These are the concepts at the heart of quality management
The ISO 9001 base clauses relate to the ISO 9000 principles
The requirements must be implemented and maintained
 

How to apply the latest quality management principles

The latest and current quality management principles (QMPs), stated in ISO 9000:2015, are intended to provide the foundation by which any organization can continually improve its performance.

You can learn to apply the latest quality management principles in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle.

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Free PDCA guidance

ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.