Structure and authority
The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.
This guidance has been superseded by ISO 9001:2015 Clause 5.3 Organizational Roles, Responsibilities and Authorities. If you want to see a comparison matrix that correlates the requirements of ISO 9001:2008 to the revised requirements of ISO 9001:2015, please click here to begin comparing.
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ISO 9001:2008: Responsibility and authority 5.5.1 (superseded)
Each employee needs to know who is responsible for the various elements of the quality managemetn system to ensure a successful implementation. You should develop and make available to all employees a list of key personnel and their job descriptions, responsibilities, along with an organizational chart of key employees as they relate to the quality management system.
This should effectively define, document, and communicate the organizational structure of the quality managemetn system. Please note that this method is a suggestion, and other ways of meeting the requirement for organizational structure may be used. Develop an organization chart and create job descriptions to satisfy the requirements:
- Clearly define roles, responsibilities and authorities
- Communicate responsibilities and authorities throughout the organization
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