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Quality management system guidance

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Planning


          

6.0 Quality management system planning

Although risks and opportunities have to be determined and addressed, there is no requirement for a formal, documented risk management process. Confirm that your organization has a methodology in place that enables them to effectively identify risks and opportunities with respect to the planning of its quality management system.

  • Risks and opportunities should be relevant your organization's context 4.1, and any interested parties 4.2. Integrate risk-based thinking into processes 4.4.
  • Establish quality management system objectives and targets, at each relevant function and level within the organization.
  • Identify risks and opportunities associated with change that could affect the management system. Deploy plans to monitor the effectiveness of the management system after change.

How to apply the latest quality management principles

Apply the quality management principles (QMPs) in the context of your business's own particular operations by reviewing and documenting its activities in the context of each quality management principle. The ISO 9000 quality management principles are embodied with in the individual requirements of ISO 9001 and the table below relates these principles to the applicable clauses and requirements:

ISO 9000 Principles ISO 9001 Base Clauses Action & Compliance Summary ISO 9001 Clauses
Evidence-based decision making 4.4.1 Risks and opportunities (f) Risks and opportunities should be relevant your organization's context 4.1, and any interested parties 4.2. Integrate risk-based thinking into processes 4.4. 6.1 Address Risk and Opportunity
Evidence-based decision making 4.4.1 Risks and opportunities (f) Establish management system (quality, environmental or OH&S) objectives and targets, at each relevant function and level within the organization. 6.2 System Objectives and Planning
Evidence-based decision making 4.4.1 Risks and opportunities (f) Identify risks and opportunities associated with change that could affect the management system. Deploy plans to monitor the effectiveness of the management system after change. 6.3 Planning for Change

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ISO Navigator™ is our FREE online training tool that shows you how to apply the principles of PDCA to your operations. We also offer many helpful templates that get you on the road to documenting your management system, please visit the download page.