Human resources and competence procedure
ISO 9001:2015 Quality management system procedures and forms
Introduction and purpose
The purpose of the human resources and competence procedure is to define the processes for employing and empowering human resources by identifying and roles, responsibilities and authorities.
The procedure also describes methods for identifying training needs, providing opportunities for attaining competencies, assessing the effectiveness of training, and for planning, reporting, and retaining associated training files and records.
Application and scope
This human resources and competence procedure has been developed to assist in meeting the requirements of Clause 5.3, 7.1.2, 7.2 and 7.3 of ISO 9001:2015.
The scope of the procedure ensures businesses understand their resource needs and to ensure appropriate levels of qualified and competent staff in order to provide the effective implementation and control of their quality management system, to meet customer needs, and to ensure a high level of customer satisfaction.
Quick to download and easy to implement!
Prepared using Office 2016, the quality management system procedure and form templates are fully editable, easily amend the headers, footers, text, turtle diagrams, process maps, and layout style to suit your business's formatting requirements:
ISO 9001:2015 Human resources and competence procedure and forms |
PR06 |
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| The 16-page human resources and competence procedure is supplied in .docx format, includes 7 forms and 2 diagrams: | ✓ |
£14.99~ €17.00 EUR, $18.00 USD, $26.00 AUD  |
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| » Training Needs Analysis [in.docx] | ✓ |
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| » Departmental Competency Matrix [in.docx] | ✓ |
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| » Job Description [in.docx] | ✓ |
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| » Employee Competency Assessment [in.docx] | ✓ |
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| » Employee Induction Checklist [in.docx] | ✓ |
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| » Attendance List [in .docx] | ✓ |
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| » Training Evaluation Template [in.docx] | ✓ |
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| » Process Map [in.docx using grouped autoshapes and textboxes] | ✓ |
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| » Turtle Diagram [in.docx using grouped autoshapes and textboxes] | ✓ |
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| Fast and secure download direct from our SSL server | ✓ |
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| Unlimited email support (Replies within 1 business day) | ✓ |
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