Guidance

Plan your management system

The ISO Navigator™ database hyperlinks the ISO 9000:2005 principles and the ISO 9001:2008 requirements; and explains them in plain English with practical guidance.

If you're looking for more up-to-date guidance on ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, click here.

Our range of ISO 9001:2015 quality manuals and integrated manual templates cover the requirements of ISO 14001:2015 and OHSAS 18001:2007, and offer an easy way to implement and document your organization's quality management system or integrated management system.

ISO 9001:2008: Product realization planning 7.1

This guidance has been updated for ISO 9001:2015, please click here to review the changes. The product and service provision planning process defines the following controls, as appropriate to the product. This plan is sometimes called a quality plan.

  1. The quality objectives and regulations
  2. The necessary processes, documents and resources
  3. The required checks and criteria for product acceptance
  4. The records needed

The resulting plan may be a one-off, project-specific plan or more general documentation. Planning also leads into the following areas of product realization (doing the job).

  1. Customer related processes
  2. Design
  3. Purchasing
  4. Process control
  5. Calibration

Some exclusions are permitted but the exclusions are limited to the product realization requirements (ISO 9001:2008 Section 7). Exclusions are only permitted where an element of Section 7 is genuinely not relevant to the company and does not affect the product quality.