Check the results

The ISO Navigator™ database hyperlinks the ISO 9000 principles and the ISO 9001 requirements; and explains them in plain English with practical guidance.

ISO 9001: Analyse the QMS (4.1 e)

All identified processes must be subject to requirements for monitoring, measurement, and analysis for needed improvement. The methods employed and the timing of such analysis should be based upon priorities established by the organization.

Auditors will expect to see that measurable objectives have been established for each process. These objectives should support the organization’s overall objectives. This is the 'Check' part of the PDCA process. Monitor, measure and analyse the process.